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The Salesforce Service Cloud certification is a credential developed for Salesforce professionals who have experience in implementing Service Cloud solutions on the Salesforce platform and are looking to verify their expertise. A Salesforce Certified Service Cloud Consultant designs and deploys solutions that support customer business processes and requirements using Salesforce applications. Specialist: for Service Cloud, for example, the Consultant would know the Cloud inside out: knowledge of Omnichannel, Live Chat, CTI integrations, SLA’s, Knowledge Base. Certified Service Cloud Consultant. Promero’s certified CRM consultants help to succeed service providers, retail businesses, manufacturing, banking and accounting, IT, healthcare, and more. In December, Salesforce.com Certification launched its newest credential—the Salesforce.com Certified Service Cloud Consultant. Launch your IT career, buy and pass any IT certification with CertWizard. 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